Windows 7 "not genuine"
I am dual booting with Windows Vista Ultimate and Win7 Ultimate (both retail copies). last week I got a "not genuine" error message on the win 7 side and when I try to activate (re-enter cd key, etc) I get a 0x80070002 error code (access is denied). I have my own computer repair business, and have never run into this before! Thanks! Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-277VR-Y43WK-9RXR4 Windows Product Key Hash: 25oZxh6yWdPAjjvXKRoXnFtYmac= Windows Product ID: 00426-292-7293437-85217 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7600.2.00010100.2.0.001 ID: {CDE9019D-22C3-47BE-B0FF-5EFCB428EB17}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows Vista (TM) Ultimate Architecture: 0x00000009 Build lab: 7600.win7_gdr.101026-1503 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Professional 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Kyle\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Prompt Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Prompt Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{CDE9019D-22C3-47BE-B0FF-5EFCB428EB17}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.2.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9RXR4</PKey><PID>00426-292-7293437-85217</PID><PIDType>5</PIDType><SID>S-1-5-21-4199301818-3670228951-1489412338</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7376</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="5"/><Date>20090918000000.000000+000</Date></BIOS><HWID>C6BB3607018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>B13BF58E8B36F10</Val><Hash>m8Thg/gD9ez9lnSMnxIsiNhcCVE=</Hash><Pid>81605-904-1512964-65943</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: Permission denied Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: 0x0000000000000000 Event Time Stamp: 2:7:2011 15:32 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEABAABAAIAAAACAAAAAQABAAEA6GEqDMKP0im4kWaukKbA/M5wmpIa7CBr5vTWxw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 091809 APIC1533 FACP 091809 FACP1533 HPET 091809 OEMHPET MCFG 091809 OEMMCFG OEMB 091809 OEMB1533 Intern, webmaster, student
February 9th, 2011 2:13pm

I am dual booting with Windows Vista Ultimate and Win7 Ultimate (both retail copies). Windows Product ID: 00426-292-7293437-85217 you must Enter a product key. PID 292 is the default/generic key embedded into Windows. Use slmgr.vbs /upk to remove the product key, reboot, enter your Key again and activate your Windows (by phone if online activation fails)."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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February 9th, 2011 6:07pm

I am dual booting with Windows Vista Ultimate and Win7 Ultimate (both retail copies). Windows Product ID: 00426-292-7293437-85217 you must Enter a product key. PID 292 is the default/generic key embedded into Windows. Use slmgr.vbs /upk to remove the product key, reboot, enter your Key again and activate your Windows (by phone if online activation fails). "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ I was able to remote the product key successfully, but get the following error after re-typing in the Key: "A problem occurred when windows tried to activate. error code 0x80070005. for a possible resolution, click more information, which gives me: the following information was found for this error. (same code as before) description: Access is denied. I tried calling the activation support, and after being transfered around a few times I gave up :(Intern, webmaster, student
February 10th, 2011 12:16pm

Do you get a UAC prompt when running slui.exe?"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
Free Windows Admin Tool Kit Click here and download it now
February 10th, 2011 3:06pm

No, I have the UAC disabled, should I enable it for this? I also ran slui in an elevated command prompt.Intern, webmaster, student
February 10th, 2011 4:44pm

Running the Genuine Advantage Diagnostic tool again I receive the following: Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status: Invalid License Validation Code: 50 Cached Validation Code: 0x0 Windows Product Key: *****-*****-277VR-Y43WK-9RXR4 Windows Product Key Hash: 25oZxh6yWdPAjjvXKRoXnFtYmac= Windows Product ID: 00426-292-7293437-85217 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7600.2.00010100.0.0.001 ID: {CDE9019D-22C3-47BE-B0FF-5EFCB428EB17}(3) Is Admin: Yes TestCab: 0x0 WGA Version: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7600.win7_gdr.101026-1503 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Professional 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Kyle\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Prompt Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Prompt Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{CDE9019D-22C3-47BE-B0FF-5EFCB428EB17}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9RXR4</PKey><PID>00426-292-7293437-85217</PID><PIDType>5</PIDType><SID>S-1-5-21-4199301818-3670228951-1489412338</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7376</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.9</Version><SMBIOSVersion major="2" minor="5"/><Date>20090918000000.000000+000</Date></BIOS><HWID>C6BB3607018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>B13BF58E8B36F10</Val><Hash>m8Thg/gD9ez9lnSMnxIsiNhcCVE=</Hash><Pid>81605-904-1512964-65943</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: Permission denied Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C533 HealthStatus: PASS Event Time Stamp: 2:9:2011 11:05 WAT Activex: Registered WAT Admin Service: Registered HWID Data--> HWID Hash Current: NAAAAAEABAABAAIAAAACAAAAAQABAAEA6GEqDMKP0im4kWaukKbA/M5wmpIa7CBr5vTWxw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 091809 APIC1533 FACP 091809 FACP1533 HPET 091809 OEMHPET MCFG 091809 OEMMCFG OEMB 091809 OEMB1533 I took computer repair from a hobby to a living... it was more fun as a hobby!
Free Windows Admin Tool Kit Click here and download it now
February 10th, 2011 8:03pm

Licensing Data--> C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: Permission denied enable the UAC again ad run slui.exe with admin rights [1] again. André [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
February 11th, 2011 11:08am

if slui is not working use the system file checker http://www.windows-it.tk/phpBB3/viewtopic.php?f=25&t=80 My MVP is for Windows XP, Vista and Windows 7 IT, and I am getting increasingly good with Visual Studio. Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews
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February 12th, 2011 4:47pm

I spent a few hours on the phone with a tech from Microsoft. they ran a ton of different tools, tried the suggestions here on the forum, and in the end I did an in-place upgrade (repair install). retyped the key, and it was good to go! still puzzles me as to what caused this issue in the first place, and I wonder if I'll see it again on any of my systems or customers.. thank you all for the replies! I took computer repair from a hobby to a living... it was more fun as a hobby!
February 21st, 2011 11:50am

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